Generally speaking, when someone dies at hospital, the following may apply:

1. The family of someone who has commenced their end of life journey, family members are
   encouraged and welcome to be present at the bedside while the person is cared for prior to death and after death.
2. If the deceased was under the care of a Doctor and hospital nursing staff in a Public Hospital. The Doctor responsible for the deceased care will issue the required cremation and burial certificates.
3. The deceased body will be internally transferred from the place of death to the health facility morgue for holding until funeral director has been engaged to undertake the transfer to a funeral home.
4. If the deceased was under the care of a Doctor and hospital nursing staff in a Private Hospital. The Doctor responsible for the deceased care will issue the required cremation and burial certificates.
5. The Private Hospital nursing staff will contact the nominated funeral home to arrange transfer of the deceased body to their funeral home morgue.
6. The deceased family will need to contact the nominated funeral home to make
   arrangements for a funeral service.

It is important to note that the steps may differ depending on the cause of death, the
location of the deceased, and the cultural and religious traditions of the family.

Generally speaking, when someone dies at a nursing home, the following may apply:

1. The family of someone who has commenced their end of life journey, family members are
   encouraged and welcome to be present at the bedside while the person is cared for prior to death and after death.
2. After death has occurred the end of life nursing staff will complete a verification of death.
3. The nursing staff will contact the nominated funeral home to arrange transfer of the deceased body to their funeral home morgue.
4. The deceased family will need to contact the nominated funeral home to make arrangements for a funeral service.

It is important to note that the steps may differ depending on the cause of death, the
location of the deceased, and the cultural and religious traditions of the family.

Generally speaking, when someone dies at home, the following may apply:

1. If the deceased was under the care of a Doctor or Palliative care, inform them of the death. The Doctor or Palliative Care will advise you what to do next.
2. If the deceased was NOT under the care of a Doctor or Palliative Care, and the death WAS expected call the NSW Ambulance service to verify the death prior to contacting your preferred Funeral Director
3. If the deceased was NOT under the care of a Doctor or Palliative Care, and the death was NOT expected, call the NSW Police service and the NSW Ambulance service. The NSW Police may refer the death to the state coroner for investigation.
4. If the deceased is to be removed by the NSW Government contractor, (typically a local Funeral Director), the contractor (Funeral Director) only acts on behalf on the NSW Coroner. You are under NO obligation to use this Funeral Director, they are not supposed to suggest their services.
5. If the deceased had made prior arrangements for a funeral, follow those instructions. Otherwise, you may need to make arrangements with your preferred Funeral Director.
6. If you are unsure about what to do, seek guidance from a trusted friend or family
   member, a spiritual leader, or a grief counsellor.
7. Take care of yourself and your loved ones during this difficult time by seeking support, rest, and proper nutrition.
8. Contact family members or close friends to inform them of the death.

It is important to note that the steps may differ depending on the cause of death, the
location of the deceased, and the cultural and religious traditions of the family.